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Frequently Asked Questions
Answers to the equipment-selection and purchasing questions roasteries ask before they buy.
Choosing Equipment
What size coffee roaster do I need?
It depends on your batch volume, not the volume you hope to reach. A sample roaster (100g–500g per batch) is for profiling and QC. A shop roaster (1–2.5 kg per batch, sourced from supplier listings) suits café-side roasting and small retail. A production roaster (3 kg per batch, sourced from supplier listings; larger capacities on request) is for daily wholesale. Batch capacity is not daily output — a roaster run several times a day can out-produce a larger machine run once. Our setup guide walks through the tiers.
Do I need a grinder when starting a roastery?
If you grind for espresso, filter service, or retail bags, yes. A professional burr grinder supports both QC lab use and retail-bag prep, and its throughput should keep pace with your roaster. Most roasteries start with one grinder and add a higher-throughput unit as volume grows.
What's the difference between a sample, shop, and production roaster?
Sample roasters are small-batch development tools — profile, cup, and test before you commit. Shop roasters are your first production machine (1–2.5 kg drum, sourced from supplier listings, or compact electric 200g–2.5kg). Production roasters (3 kg per batch, sourced from supplier listings; larger capacities on request, gas, automated profiles) are for established wholesale operations. The usual first step is sample → shop, then production once wholesale is committed.
Capacity & Sizing
How should I estimate the right production capacity?
Start from realistic weekly output in kilograms, then work back to kg-per-batch and batches-per-week. Size to your year-one reality, not year-two hope, but leave a little headroom so you're not replacing the machine within 12 months. Our stage pages and setup guide frame this against real product batch ranges.
Should I choose an electric or gas roaster?
Electric roasters (compact, roughly 200g–2.5kg) suit spaces without gas lines or large footprints. Gas production roasters (3 kg per batch, sourced from supplier listings; larger capacities on request) deliver higher volume and automated profiles. Your available utilities, ventilation, and local codes usually decide — tell us your site constraints and we'll narrow it down.
Packaging
When should I move beyond hand-sealing bags?
When daily bag volume makes hand-sealing the labor and consistency bottleneck — uneven seals shorten shelf life and slow you down. Start with a heat or impulse sealer, then step up to a form-fill-seal line as daily bag count grows. The Packaging solution outlines the automation path.
Purchasing & Sourcing
Can I request several equipment options to compare?
Yes. Share your expected output and target end-use — retail bags, wholesale, or on-site brew — and we'll shortlist two or three roaster and grinder pairings sized to your operation, so you can compare before committing.
Can equipment be sourced as a complete setup?
Yes. One sourcing relationship can cover your full workflow — roasting, grinding, packaging, water filtration, and consumables — with consolidated documentation and lead-time planning across categories, instead of managing several vendors.
What information should I provide for a quote?
Your expected daily or weekly output, target end-use, voltage and certification region, and any space or ventilation constraints. The more specific you are, the tighter the shortlist we can prepare.
Do I need to know the exact model before contacting you?
No. Tell us your product category, intended use, and rough capacity, and we'll help you explore suitable options. Many buyers start without a fixed model in mind.
Shipping & Delivery
Which regions do you ship to?
We can explore sourcing options for your destination. Shipping feasibility, applicable certifications, voltage requirements, and import conditions must be confirmed for the specific product and destination.
How long does delivery take?
Production and shipping times vary by product, supplier, shipping method, and destination. We will request current estimates for the specific configuration and destination; final timelines must be confirmed before ordering.
Certification & Warranty
What certifications do the products carry?
Certification is confirmed per destination market rather than assumed. Requirements vary by region (for example CE for the EU, FCC/ETL for North America), so tell us where you'll operate and we'll verify the applicable marks against your specific model and destination before you order.
What about warranty and spare parts?
We support ongoing reliability with replacement components and spare parts matched to your equipment model, plus recommended service intervals. Specific warranty terms are confirmed per supplier and per order — ask when you request a quote and we'll document them for your records.
Still not sure which equipment fits your setup?
Our setup guide walks through stage, capacity, and workflow — or talk to us directly about your roastery.